Distance LAB – remote service hub for SME’s and public sector
Distance LAB

Distance LAB

PROGRAMME 2021-2027
priority
1 Innovative societies
objective
1.1 Resilient economies and communities
Project type
Implementation
January 2023 - December 2025

Distance LAB

The project Distance LAB equips public and private organisations with intercultural skills and business support to help them work remotely in an efficient way.
In the spotlight

DistanceLab creates tools to improve the stakeholders' resilience and adaptability by improving their skills in remote activities. The developed tools and methods are divided into 3 categories: communication and innovation, sustainability and remote business strategy. These services and expertise is brought together in a hub.

What is DistanceLab about?

DistanceLAB was created to address the growing need to strengthen the quality, accessibility, and human aspects of remote work and remote services across the Baltic Sea Region. As digitalisation accelerated during the pandemic, organisations often struggled with interaction, trust-building and maintaining a sense of community despite having functional technologies at their disposal. The project aimed not only to develop new digital tools but to improve how people collaborate, innovate, and work remotely in a meaningful and sustainable way. More than one hundred organisations from different countries contributed by testing tools, participating in discussions, and offering feedback throughout the process, and this collaboration was essential for understanding the diverse challenges that various types of organisations were facing.

A major achievement of the project was the creation of the DistanceLAB Online Hub, an open digital platform that brings together all tools, guides, experiences, and examples developed during the project. The platform supports companies, public authorities, and intermediaries in improving their remote work practices and offers solutions related to digital communication, co‑creation, innovation, business development, and sustainability. The tools were organised into three thematic areas and continuously refined based on feedback gathered through pilots in real working environments. All tools were tested in authentic organisational settings, and the response was consistently positive, with users finding them practical and applicable.

Each partner country developed its own Living Lab environment, which served as a space for testing and co‑creating solutions together with users. These environments brought together organisations of different sizes and sectors and enabled tools to be adapted to local needs. They continue to operate after the project and provide opportunities for further cross‑border collaboration, experimentation, and capacity‑building. Living Labs proved to be a strong foundation for ongoing international cooperation in remote work and service innovation.

During the project it became clear that successful remote work requires far more than appropriate digital tools. Cultural differences, communication habits, varying organisational practices and soft skills played a significant role in how well teams and organisations were able to adopt remote and hybrid ways of working. Partners experimented with new collaborative methods, developed shared routines, and learned how to build trust and connection in digital environments. These practices were gradually adopted into everyday work in many partner organisations and deepened their understanding of what is needed to support remote teams effectively.

Collaboration among partners from different countries required careful coordination, yet it also offered great strengths, including diverse expertise and open knowledge sharing. The variety of tools produced by the partners posed challenges for building the Online Hub, but the process strengthened user-centred thinking and helped unify a wide range of material into an accessible and logical platform. As the use of artificial intelligence increased rapidly during the project, the partners also created an internal AI working group to explore how AI could support different parts of the project and remote work more broadly, and this perspective became an additional layer of learning within the consortium.

The outcomes of DistanceLAB will continue to have long-lasting impact. All materials remain freely available in the DistanceLAB Online Hub, and the Living Lab network continues its collaboration beyond the project. Several pilots and methods have already been integrated into permanent organisational practices, and project partners have launched new initiatives and expanded their cooperation through Interreg’s follow‑up activities. DistanceLAB has strengthened the region’s capacity to operate remotely, support sustainable digital transformation, and take full advantage of the opportunities that remote work offers while recognising the importance of human interaction, cultural understanding, and collaborative practices.

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Budgets

Distance LAB
in numbers.
  • 2.82
    Million
    Total
  • 2.02
    Million
    Erdf
  • 0.15
    Million
    Norway

Latest in DistanceLAB

News

Insights into co-developing the DistanceLAB online hub for hybrid work
What does it take to make hybrid work truly work? In this follow-up to the DistanceLAB hub launch, ...

News

Project story: Building a Cross-Border Living Labs Network for Innovation and Cooperation
From the beginning of the DistanceLab project in 2023 a group of organizations across the Baltic Sea ...

News

DistanceLAB’s Digital Tools Platform is now online!
We’re excited to announce the DistanceLAB Digital Tools platform has been launched — a new ...

News

DistanceLAB at the Interreg Baltic Sea Region Programme Conference 2025
A glimpse of Interreg magic

News

DistanceLab Online Hub will be launched in June
Get to know our tools and the Living Labs network

News

New “Innovation Bridge LAB” Launch Highlights the Human Side of Innovation
Lithuania’s innovation community gathered to mark the launch of the “Innovation Bridge LAB”.

News

The concept for Centria UAS BSR Think tank
Experiences from the first ever BSR Think Tank

News

International hybrid event - how to and what not!
We organised a hybrid target groups event at the same time in all partner countries. In this post we ...

News

Year 2023 of DistanceLAB in brief
During the first year of the project we have learned to know each other, met so many new ...

News

Between remote work and traditional office
Cowork Romsdal is a project creating meeting places for sharing and co-creation in relatively small ...

News

Digitalization in urban development
City of Pietarsaari Director of Urban Development's views on remote work and digitalisation

Overview

What happened in DistanceLAB
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DistanceLAB was established to address the growing need for high‑quality remote work and remote services in the Baltic Sea Region. As digitalisation accelerated during and after the pandemic, many organisations found that technical tools alone were not enough: challenges related to trust‑building, communication, sustainability and strategy became increasingly visible. DistanceLAB set out to improve this situation by developing practical tools, new collaborative methods, and a long‑term network for innovation in remote and hybrid work. More than one hundred organisations contributed throughout the project by testing tools, offering feedback and sharing their experiences—providing an exceptionally rich basis for understanding regional needs.

One of the project’s key achievements is the DistanceLAB Online Hub, an openly accessible digital platform bringing together all tools, guides, methods, and learning materials created during the project. The Hub supports companies, public organisations, educational institutions and others in developing remote work practices, improving communication, and fostering innovation in distributed teams. Tools were grouped into clear thematic areas and tested in real organisational settings across multiple countries. Their design was refined through iterative co‑creation, and user feedback was consistently positive: organisations highlighted their practicality and adaptability.

Another major accomplishment is the establishment of Living Lab environments in each partner country. These acted as local experimentation spaces where tools could be tested, adapted, and improved with direct involvement from end users. Living Labs engaged SMEs, public authorities, NGOs, researchers, students and innovation centers, providing opportunities for cross‑border learning and long‑term capacity building. By 2025, all Living Labs were fully operational and continue to function beyond the project as part of the International Multi‑Local Living Lab Network (IMLLN), a lasting framework for collaboration and service co‑creation in the region.

The project also demonstrated that successful remote work relies not only on digital tools, but on shared practices, communication habits, cultural awareness, and soft skills. Through experimentation and international collaboration, partners developed new routines for online cooperation, learned to build trust in virtual environments, and integrated many of these practices into their daily organisational work. This cultural shift became one of the project’s most meaningful long‑term impacts.

DistanceLAB’s achievements were supported by a strong governance structure. A diverse Steering Group—including public authorities, government actors, private organisations, and associations—met regularly and played a key advisory role. Associated partners were actively engaged through news letters, event invitations, pilot consultations and ongoing communication. The consortium also represented the project at several European‑level events, such as EuroDIG 2024 and the European Week of Regions and Cities, strengthening the visibility of remote work development in the Baltic Sea Region.

During the project, all pilot groups (GoA teams) collaborated closely, meeting regularly to discuss progress, share target‑group insights, and identify synergies. Initial versions of all tools were published on the project website by the end of 2023. These tools underwent extensive testing with both local and cross‑border target groups throughout 2024. Feedback helped strike the right balance between expert content and user‑friendliness. Online hub was launched in 2025.

The project invested in dissemination and stakeholder outreach. DistanceLAB organised several webinars and hybrid events, such as the highly successful Test & Talk event in March 2024, which attracted 175 online participants. Consortium meetings—in Riga (2024), Stockholm (2025), and finally Lahti (2025)—further supported collaboration and included Living Lab visits, workshops, and strategic planning. In addition, an innovative BSR Thinktank event hosted by Centria in spring 2025 brought together multiple ongoing Interreg BSR projects, PA coordinators, and Interreg representatives to explore future regional priorities. The initiative was so successful that Centria plans to continue organising it.

As the project concludes, DistanceLAB leaves behind a strong and sustainable legacy. The Online Hub remains openly available and all Living Labs continue their activities within the transnational network. Partners have also initiated new collaborations and plan to build on DistanceLAB results in future projects. By combining technological innovation with human‑centred understanding, the project has strengthened the region’s capacity for remote work, supported sustainable digital transformation, and demonstrated how cross‑border collaboration can help organisations thrive in increasingly distributed environments.
120 Benefitting organisations 2 Solution(s) developed 2 Solution(s)in use 8 Pilotactivities 37 Organisationsin the project

Distance LAB
in numbers.

  • 63.83366125000000623.162068173802083
  • 61.005488525.6641573
  • 62.73772397.1590265
  • 56.949397724.1051846
  • 54.898213923.9044817
  • 50.13865221.9678841
  • 54.751583925.264914472276228
  • 57.390391821.5635991
  • 65.583473822.1439984

Project partners

Lead partnerCentria University of Applied Sciences
  • Town
    Kokkola
  • Region
  • Country
    Finland
  • Region
    Keski-Pohjanmaa
Total partner budget
538,809.12
LAB University of Applied Sciences
  • Town
    Lahti
  • Region
  • Country
    Finland
  • Region
    Päijät-Häme
Total partner budget
370,332.00
More and Romsdal County Council
  • Town
    Molde
  • Region
  • Country
    Norway
  • Region
    Møre og Romsdal
Total partner budget
289,379.50
University of Latvia
  • Town
    Riga
  • Region
  • Country
    Latvia
  • Region
    Rīga
Total partner budget
202,140.80
Kaunas Science and Technology Park
  • Town
    Kaunas
  • Region
  • Country
    Lithuania
  • Region
    Kauno apskritis
Total partner budget
232,395.20
Rzeszow Regional Development Agency
  • Town
    Rzeszow
  • Region
  • Country
    Poland
  • Region
    Rzeszowski
Total partner budget
245,280.00
Public Institution Lithuanian Innovation Centre
  • Town
    Vilnius
  • Region
  • Country
    Lithuania
  • Region
    Vilniaus apskritis
Total partner budget
250,742.80
Foundation Ventspils High Technology park
  • Town
    Ventspils
  • Region
  • Country
    Latvia
  • Region
    Kurzeme
Total partner budget
231,240.00
IUC Norr
  • Town
    Luleå
  • Region
  • Country
    Sweden
  • Region
    Norrbottens län
Total partner budget
345,122.22

Associated organisations

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