Distance LAB – remote service hub for SME’s and public sector
Distance LAB

Distance LAB

PROGRAMME 2021-2027
priority
1 Innovative societies
objective
1.1 Resilient economies and communities
Project type
Implementation
January 2023 - December 2025

Distance LAB

The project Distance LAB equips public and private organisations with intercultural skills and business support to help them work remotely in an efficient way.
In the spotlight

DistanceLab creates tools to improve the stakeholders' resilience and adaptability by improving their skills in remote activities. The developed tools and methods are divided into 3 categories: communication and innovation, sustainability and remote business strategy. These services and expertise is brought together in a hub.

What is DistanceLab about?

DistanceLAB was created to address the growing need to strengthen the quality, accessibility, and human aspects of remote work and remote services across the Baltic Sea Region. As digitalisation accelerated during the pandemic, organisations often struggled with interaction, trust-building and maintaining a sense of community despite having functional technologies at their disposal. The project aimed not only to develop new digital tools but to improve how people collaborate, innovate, and work remotely in a meaningful and sustainable way. More than one hundred organisations from different countries contributed by testing tools, participating in discussions, and offering feedback throughout the process, and this collaboration was essential for understanding the diverse challenges that various types of organisations were facing.

A major achievement of the project was the creation of the DistanceLAB Online Hub, an open digital platform that brings together all tools, guides, experiences, and examples developed during the project. The platform supports companies, public authorities, and intermediaries in improving their remote work practices and offers solutions related to digital communication, co‑creation, innovation, business development, and sustainability. The tools were organised into three thematic areas and continuously refined based on feedback gathered through pilots in real working environments. All tools were tested in authentic organisational settings, and the response was consistently positive, with users finding them practical and applicable.

Each partner country developed its own Living Lab environment, which served as a space for testing and co‑creating solutions together with users. These environments brought together organisations of different sizes and sectors and enabled tools to be adapted to local needs. They continue to operate after the project and provide opportunities for further cross‑border collaboration, experimentation, and capacity‑building. Living Labs proved to be a strong foundation for ongoing international cooperation in remote work and service innovation.

During the project it became clear that successful remote work requires far more than appropriate digital tools. Cultural differences, communication habits, varying organisational practices and soft skills played a significant role in how well teams and organisations were able to adopt remote and hybrid ways of working. Partners experimented with new collaborative methods, developed shared routines, and learned how to build trust and connection in digital environments. These practices were gradually adopted into everyday work in many partner organisations and deepened their understanding of what is needed to support remote teams effectively.

Collaboration among partners from different countries required careful coordination, yet it also offered great strengths, including diverse expertise and open knowledge sharing. The variety of tools produced by the partners posed challenges for building the Online Hub, but the process strengthened user-centred thinking and helped unify a wide range of material into an accessible and logical platform. As the use of artificial intelligence increased rapidly during the project, the partners also created an internal AI working group to explore how AI could support different parts of the project and remote work more broadly, and this perspective became an additional layer of learning within the consortium.

The outcomes of DistanceLAB will continue to have long-lasting impact. All materials remain freely available in the DistanceLAB Online Hub, and the Living Lab network continues its collaboration beyond the project. Several pilots and methods have already been integrated into permanent organisational practices, and project partners have launched new initiatives and expanded their cooperation through Interreg’s follow‑up activities. DistanceLAB has strengthened the region’s capacity to operate remotely, support sustainable digital transformation, and take full advantage of the opportunities that remote work offers while recognising the importance of human interaction, cultural understanding, and collaborative practices.

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Budgets

Distance LAB
in numbers.
  • 2.82
    Million
    Total
  • 2.02
    Million
    Erdf
  • 0.15
    Million
    Norway

Latest in DistanceLAB

News

Insights into co-developing the DistanceLAB online hub for hybrid work
What does it take to make hybrid work truly work? In this follow-up to the DistanceLAB hub launch, ...

News

Project story: Building a Cross-Border Living Labs Network for Innovation and Cooperation
From the beginning of the DistanceLab project in 2023 a group of organizations across the Baltic Sea ...

News

DistanceLAB’s Digital Tools Platform is now online!
We’re excited to announce the DistanceLAB Digital Tools platform has been launched — a new ...

News

DistanceLAB at the Interreg Baltic Sea Region Programme Conference 2025
A glimpse of Interreg magic

News

DistanceLab Online Hub will be launched in June
Get to know our tools and the Living Labs network

News

New “Innovation Bridge LAB” Launch Highlights the Human Side of Innovation
Lithuania’s innovation community gathered to mark the launch of the “Innovation Bridge LAB”.

News

The concept for Centria UAS BSR Think tank
Experiences from the first ever BSR Think Tank

News

International hybrid event - how to and what not!
We organised a hybrid target groups event at the same time in all partner countries. In this post we ...

News

Year 2023 of DistanceLAB in brief
During the first year of the project we have learned to know each other, met so many new ...

News

Between remote work and traditional office
Cowork Romsdal is a project creating meeting places for sharing and co-creation in relatively small ...

News

Digitalization in urban development
City of Pietarsaari Director of Urban Development's views on remote work and digitalisation

Overview

What has happened in DistanceLAB so far
The first project period got started with the contracting and beginning activities in each organization. The project got its proper start in the Kick off –meeting in Kokkola and Pietarsaari, Finland. The kick off included preparations for each group of activities and practical info of the project.

Project's steering group was formed and it includes a variety of members from public authorities, government actors, private entities and associations. We have held steering group meetings throughout the project. The steering group is considered a valuable asset for the project.

The associated partners are engaged through associated partner letters, which highlight the activities, invite them to join events and sharing their experiences and views on the pilot preparation. We have participated in many European-wide events presenting the project and value of remote business development in the BSR area (eg EuroDIG2024 and European Regions and Cities -event, Technical Regional Forum | Green transition in uncertain times – Attracting and training workers among others). During the second year of the project we also recognized the value of collaboration beyond sectors, and decided to organize a BSR-thinktank in spring 2025. This event called together four ongoing BSR-projects to share their challenges and realization and seek to find new perspectives from other project’s teams in Centria. We also invited PA coordinators and Interreg professionals to discuss about the future and strategies of the area. The event was a great success and Centria will continue to organize such events in the future.

All GoA groups meet regularly to discuss activities, target group engagement and pilot synergies regarding service sets. Partners not only work on their own pilot but also reach out to local target groups to utilize other pilots. The GoA groups work together with the target group, such as interviews and small-scale workshops and meetings both online and face-to-face. All pilots took great actions on preparing their tools together with the target groups, and were able to publish initial versions of all tools to project website by the end of 2023. During 1-6/2024 the initial versions of all pilots have been tested in local and cross-border target groups. The feedback has been positive. Main concern has been to find the right balance of ease and speed of use in contrast to providing deep expert knowledge. At the moment, pilot services have focused on high-expert knowledge provision for the target groups but due to feedback, we aim to simplify the user experience. During 7-12/24 cross-border testing and target group engagement kicked into full gear and all full-scale pilots reached at least 3 countries external involvement. In addition, the cyber security pilot reached 3 countries. The second half of the year 2024 focused on the synergies of the pilots, creating service sets and reviewing the produced materials for final service launch in online hub in 2025.

Project has taken many dissemination and networking actions. Project has been presented in multiple local and international events and in meetings. Project organized a hybrid webinar to engage target groups in November 2023. The event had a positive outcome and we decided to organize a similar event called Test&Talk in March 2024. Test&Talk was an online event where each pilot got to highlight their benefits and available tools. The event reached wide audience of 175 people online. Event was important to both target groups and the consortium to gain deep understanding of each other’s services. This collaboration was continued in the consortium meeting in Riga in May 2024. The meeting included discussions on pilots, dissemination and steering group meeting. Second day was focused on the continuation of the project results through Living Labs, which is developed by each partner during 2024-2025. In 2025 we met again in Stockholm where we visited local living labs, planned upcoming activities and held the Hub and International Living Lab Network Launch event, which gathered about 50 participants. This marked the publication in the project hub site www.distancelab.eu where all project outcomes are up and ready for the future.
The final conference is organized in the end of the project in Finland.
120 Benefitting organisations 2 Solution(s) developed 2 Solution(s)in use 8 Pilotactivities 37 Organisationsin the project

Distance LAB
in numbers.

  • 63.83366125000000623.162068173802083
  • 61.005488525.6641573
  • 62.73772397.1590265
  • 56.949397724.1051846
  • 54.898213923.9044817
  • 50.13865221.9678841
  • 54.751583925.264914472276228
  • 57.390391821.5635991
  • 65.583473822.1439984

Project partners

Lead partnerCentria University of Applied Sciences
  • Town
    Kokkola
  • Region
  • Country
    Finland
  • Region
    Keski-Pohjanmaa
Total partner budget
538,809.12
LAB University of Applied Sciences
  • Town
    Lahti
  • Region
  • Country
    Finland
  • Region
    Päijät-Häme
Total partner budget
370,332.00
More and Romsdal County Council
  • Town
    Molde
  • Region
  • Country
    Norway
  • Region
    Møre og Romsdal
Total partner budget
289,379.50
University of Latvia
  • Town
    Riga
  • Region
  • Country
    Latvia
  • Region
    Rīga
Total partner budget
202,140.80
Kaunas Science and Technology Park
  • Town
    Kaunas
  • Region
  • Country
    Lithuania
  • Region
    Kauno apskritis
Total partner budget
232,395.20
Rzeszow Regional Development Agency
  • Town
    Rzeszow
  • Region
  • Country
    Poland
  • Region
    Rzeszowski
Total partner budget
245,280.00
Public Institution Lithuanian Innovation Centre
  • Town
    Vilnius
  • Region
  • Country
    Lithuania
  • Region
    Vilniaus apskritis
Total partner budget
250,742.80
Foundation Ventspils High Technology park
  • Town
    Ventspils
  • Region
  • Country
    Latvia
  • Region
    Kurzeme
Total partner budget
231,240.00
IUC Norr
  • Town
    Luleå
  • Region
  • Country
    Sweden
  • Region
    Norrbottens län
Total partner budget
345,122.22

Associated organisations

Contacts

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      Pilots

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