One-Stop-Shop extended model to increase the multi-apartment building stock renovation in the BSR
RenoWave

Poland: How OSS Is Making Renovation Smarter in Poland

02 June 2025
Technical details

OSS krk HubRenowacji is the only One Stop Shop of its kind currently operating in Poland, offering an integrated renovation support model for residential buildings.

Developed by the South Poland Cleantech Cluster in cooperation with the Association of Municipalities and Poviats of MaƂopolska (SGiPM) under the RenoWave project (Interreg Baltic Sea Region), this OSS simplifies the thermal modernization process through two dedicated online platforms (www.spcleantech.com; www.mojarenowacja.pl) and a dynamic Cooperation Forum. The OSS was established to address the complexity of coordinating multiple renovation actors.

Simplifying a Complicated Process

Instead of managing numerous contractors independently, building owners and managers can rely on a single point of contact that offers comprehensive analysis, renovation planning, and process coordination. This model reduces administrative burden, saves time, and enables costeffective project execution by leveraging long-standing partnerships and minimizing intermediaries.

Bringing Everyone to the Table

OSS krk HubRenowacji operates in southern Poland, covering the MaƂopolska, Silesian, Podkarpacie, and ƚwiętokrzyskie regions—an area with over 12 million inhabitants. It serves a broad ecosystem of actors involved in the renovation process, including property owners, municipalities, districts, banks, contractors, consultants, and the local community.

More Than Advice: Education, Innovation, and Strategy

The OSS currently focuses on awareness building, education, stakeholder cooperation, sharing knowledge, developing local energy strategies, and promoting innovative technologies. A key tool is mojarenowacja.pl, a municipal platform supporting thermal upgrades of single-family, multifamily, and public buildings.

Powered by a Small Team with a Big Vision

Communication with target groups takes place through webinars, social media (Facebook, LinkedIn), in-person workshops, and local outreach activities. The team actively visits communities across the region, promoting best practices and successful project case studies via their websites and events. The OSS is currently operated by a three-person team within SPCleantech and financed from the cluster’s own funds. Plans are in place to secure public financing to scale operations. Key challenges have included ensuring financial sustainability, building stakeholder trust, raising public awareness about energy efficiency benefits, and addressing technical and behavioural barriers.

OSS krk HubRenowacji continues to evolve as a central player in Poland’s building renovation ecosystem, pioneering a scalable and cooperative approach to energy-efficient modernisation.

More information: https://sgpm.krakow.pl/

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