Poland: Supporting 250 Buildings and Counting

The Polish Foundation for Energy Efficiency (FEWE) has long been involved in initiatives supporting building energy upgrades. Drawing on experience from projects like EKO-Wspólnota z Zyskiem (ELENA) and PolSEFF/PolREFF by the EBRD, FEWE recognized a growing need for comprehensive support for property managers and owners of multifamily buildings. Many faced challenges navigating modernisation projects, especially in securing funding. This led to the creation of an integrated One Stop Shop (OSS) to streamline and support the energy renovation process.

An Integrated Response to Complex Barriers

OSS was developed to address barriers such as limited technical knowledge, complex financing procedures, and lack of coordination. FEWE’s solution combines technical, financial, and organisational consulting to guide clients through all stages of energy modernisation, from audits to implementation (excluding construction works). Close cooperation with key partners, including the Municipal Housing Management Authority (MZBM) and the City of Sosnowiec, allowed the development of an effective, replicable model.

Helping Hundreds of Buildings Across Poland

Operating primarily in southern Poland but accessible nationwide, the OSS supports around 250 buildings. It provides initial consultations for housing communities and managers, on-site assessments, energy audits, performance certificates, and project documentation. It also assists in preparing grant applications and maintains communication with funding institutions during implementation phases.

Staying in Touch with Those Who Need It Most

The main target groups are housing cooperatives, property managers, and housing communities. Communication takes place through seminars, workshops, and direct contact facilitated by MZBM, including a phone line for quick advice. Though direct interaction with individual owners is rare, the OSS remains accessible for informational consultations.

A Small Team with a Big Impact

The core FEWE team includes three full-time staff, supported by 25 consultants and experts, and around five MZBM representatives who assist in outreach and coordination. Services are funded through a combination of ELENA programme support and public-private investor contributions, including grants and loans from national and EU sources. The OSS faced several challenges—from setting up procedures with MZBM, standardising documentation, and interpreting unclear regulations, to low awareness among housing managers.

Through strong stakeholder collaboration, adaptive solutions, and trust-building activities, FEWE successfully established a robust OSS model that is now contributing to Poland’s energy efficiency transition.

More information: https://fewe.pl/en/

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