Setting up One-Stop-Shops and implementing the EPBD – to make the RenoWave happen!
Project: RenoWave
Virtual Meeting & Physical Meeting
04. December 2025
10:00 - 12:00 (CET)

The Guideline for OSS service providers is a practical guide for municipalities, regions, energy agencies, and organisations that plan to set up or strengthen a One-Stop-Shop (OSS) for apartment building renovation. Developed in line with the goals of the EU Energy Performance of Buildings Directive (EPBD), it helps local actors support homeowners through every step of the renovation process – from the first idea to implementation. The model is built around four key elements: data management, marketing and communication, homeowners’ forums, and technical assistance. Together, they provide a clear and user-friendly framework to make building renovation more efficient, accessible, and trusted across communities.
Over three years, the RenoWave project strengthened transnational cooperation across the Baltic Sea Region to help municipalities and organisations better support the renovation of homeowned multi-apartment buildings. Partners worked together to develop solutions and pilot different One-Stop-Shop (OSS) approaches and understand how residents can be guided through a long and complex renovation journey — from early conversations to planning, financing and implementation.
A key learning of the project is that renovation rarely begins with technical planning. It starts with people asking questions, comparing options, discussing costs and weighing risks. RenoWave showed that when advisory support is accessible, personal and long-term, residents are more willing to make decisions and follow through with renovation steps.
Through transnational collaboration, the project brought together partners and pilots in Sweden, Finland, Estonia, Latvia, Lithuania, Poland and Germany. This exchange helped regions understand not only what works locally, but also what may lie ahead by observing solutions already functioning elsewhere. The project outcomes were made possible with the support of the Interreg Baltic Sea Region Programme.
The results of RenoWave are now available as a practical OSS Guideline for service providers, complemented by a set of additional sub-guides that align with the ambitions of the Energy Performance of Buildings Directive (EPBD). Together, these materials offer guidance on communication, financing, technical assistance and stakeholder involvement — a guide that municipalities, energy agencies and housing actors can adapt to their own renovation context.
Although the work focused on multi-apartment buildings, many lessons can be transferred to other building types and shared ownership structures. RenoWave demonstrates that renovation becomes easier to begin — and to sustain — when guided support is continuously available, grounded in trust and strengthened through transnational cooperation.
Interactive map showing pilot locations. Use the arrow keys to move the map view and the zoom controls to zoom in or out. Press the Tab key to navigate between markers. Press Enter or click a marker to view pilot project details.